Q: I purchased the Kid-Synth extension and then removed it from my iPad. Why are the sounds I bought no longer present , now that I have reinstalled it?
A: This is a common issue with Apple application purchases. You can simply purchase it again from Kid-Synth. Apple will only charge you once’.
In order to improve support and better help our user community, we decided to setup a dedicated support center, with FAQ search engine, answer suggestion, community answer and personal support tracking. Even if the main language remains English, you can still post a question in French (our mother tongue), German, Spanish or Italian. Please note that additional time may be required to process German, Spanish or Italian written requests.